Support Board
Date/Time: Mon, 10 Mar 2025 23:00:17 +0000
Post From: DOM bug on STOXX - bids and asks on the same price
| [2022-04-13 14:51:28] |
| User150671 - Posts: 69 |
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I have better things to do than waste my time arguing with your support or sitting here watching a STOXX lader during US Cash. You were provided with evidence of what the symbol was - and you even refered the original user to the post regarding the FESX tick change. Like you said - if only Sierra are using EOBI then maybe it is an EOBI Specific problem. You have been provided video of the issue - and I'm happy to show you a further video from when the last screen shot I took was, which is the last time I noticed the problem. This is not a FESX Tick size issue. You want to know what size my DOM is set to - look at the image provided. It's right there - and I've been tracking the TICK change since JAN 31 when Eurex published the change. You can make claims on how excellent your support, data, and platform is all you like. Only one of those really stands up at the moment - it's undeniable that your platform is excellent. |