Support Board
Date/Time: Mon, 10 Mar 2025 21:59:44 +0000
Post From: Teton attached order did not cancel on position close
| [2022-04-07 16:27:55] |
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Ok we will check on this. We may not come to any definite conclusions about it other than it looks clear there is a corruption involving the client order ID. We are working to improve the logging in case there is another event. First time we probably have seen this particular kind of error. It is also not specific to the Teton service. We also need to know the time zone that the mentioned times in the first post are in. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-04-07 16:28:42
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