Support Board
Date/Time: Mon, 10 Mar 2025 22:30:54 +0000
Post From: Teton attached order did not cancel on position close
| [2022-04-07 14:48:09] |
| User900285 - Posts: 98 |
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Hi I will report something that happened this morning where an attached target order was left with the status 'pending cancel'. This is quite odd because there was nothing done differently in the trade execution or changed in the settings, it is the first time I experience this. On my trading chart I do have enabled M > Orders > Cancel orders on flat position. There was an open position with an attached target and client side stop. I closed the position manually by submitting a new order. The order filled and the position closed and as soon as this happened, this message appeared on the trade service log. Teton CME Order Routing | Order does not exist in order list. Event: DTC::ET_ORDER_CANCEL_REJECT. ClientOrderID: �]�. ServerOrderID: | 2022-04-07 10:25:56.004 * At this moment I see on my screen that the previously existing attached target order is still on my screen and I am not able to cancel it by clicking the X next to the order on my chart. I opened the Trade > Trade orders window, here it showed this order with the status pending cancel. I chose to cancel all orders in the trade orders window, the order still didn't cancel. Then I logged in to the web trade panel on a mobile device. When I cancelled the order via the web trade panel, it disappeared off my screen right away. I'm not entirely sure if that is what cancelled it. I can provide the trade orders log for that particular trade but if you look, you will see this trade was filled at 10:25:06. It was closed at 10:25:55 with a new order, the attached client side stop was also cancelled on that exact timestamp. The target limit buy order was cancelled at 10:26:48. Date Time Of Last Edit: 2022-04-07 14:50:18
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