Support Board
Date/Time: Mon, 10 Mar 2025 20:13:21 +0000
Post From: Data Feed
| [2022-04-06 18:03:14] |
| User513220 - Posts: 10 |
|
Hi, I cannot connect CQG live data to a second Sierra Chart download. I have CQG connection on one instance of Sierra Chart working. However, I downloaded a second instance of Sierra Chart on another machine and I get a connection error message " Service Package does not support this function or account is expired". The Data/Trade Service setting is defaulted to CQG WebAPI(not enabled on package). I just paid $36 to renew my package today......but I still get a notification saying my service package expires in 15 days. Also, when I click Help>>> Add usage it says my last login was 24.62 months ago, which is totally incorrect. |