Support Board
Date/Time: Mon, 10 Mar 2025 20:31:20 +0000
Post From: Telephone and remote assistence request
| [2022-04-06 14:22:39] |
| John - SC Support - Posts: 38547 |
|
You are trying to load a lot of data. You have at least one chart for which you are trying to get data all the way back to 1994. One other thing we noticed is that you have a few of your Trade and Current Quote Symbol entries as the wrong symbol. For example, we see the following in the log - "CLK22_FUT_CME/F.US.MCLEJ22", where you have a CQG style symbol for the Trade and Current Quote Symbol. You will need to find these and correct them if you actually want to trade them using the Teton Order Routing. Otherwise, if you are having troubles when you are not in Safe Mode, then you would need to check any 3rd party studies that you have on your charts and see if they are causing the issues, as that is the main difference between Safe Mode on and off - the loading of 3rd party studies. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |