Support Board
Date/Time: Fri, 29 Nov 2024 04:33:29 +0000
Post From: Sierra Chart Does Not Recommend CQG (Various Reasons)
| [2022-04-05 21:11:21] |
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We strongly advise CQG users to move to our Teton order routing service which is superior, if you are trading the CME Group. One reason we have given repeatedly is the fact that Teton uses full server-side bracket orders and these are not supported by Sierra Chart with CQG. We now have another issue of a large loss being reported to us, through a ticket, and the analysis of this is that the customer lost money because there is not support for server-side bracket orders with CQG due to the improper behavior of those. There simply is no reason to be using CQG! CQG is not recommended for those people trading the CME Group. Information about Teton Order Routing: Sierra Chart Teton Futures Order Routing This thread after we have said before is a user driven thread. It is not Sierra Chart trying to make CQG look poorly. We are simply stating the facts. And we want to provide the best service to customers. We simply do not want users at all on CQG if you are trading CME Group. Maybe we should just simply shut off CME completely from CQG. But really our plan is just to remove CQG support entirely from Sierra Chart. There are several reasons why we want to do that. CQG charges us, for API access, not a huge amount of money $500 a month. This is not a big deal to us and is really not a problem at all. But it is rather strange. Although the main reason is that CQG simply cutters our code base and we simply do not want CQG protocol buffer code in Sierra Chart. And the third reason is we just don't want people using CQG if they are trading CME Group and once we have EUREX support, we will absolutely block EUREX trading through CQG. We want our users to have the best solutions. And we invest well in them. But the simple fact is that it really is just simply plain dumb, as to why, we would even be supporting CQG, when we have a superior solutions available for order routing that cost nothing for the users. Just simply plain dumb. Why would we support CQG market data for CME Group or EUREX. It simply makes no sense whatsoever. Why would we support CQG for CME order routing. Once again makes no sense. Get off of CQG please immediately!. We are asking our user base to act in your interest and get off CQG as quickly as possible and if you have to move brokers do that. If you have to move from AMP, do that. Please do it today. But first ask your broker to support Teton. We do not want to get brokers not supporting Teton, unhappy with us. And this also relates to our Transact users and why initially we did not mention the possibility of transitioning from Transact to CQG and staying with Ninja. We do not like that solution. It is nothing about Ninja, but it is because we want to provide you with superior solutions. Obviously we are going to communicate to you what we know is going to be best and save you money. Ninja does not offer that for Sierra Chart users. And this is why we did not initially mention that possibility. We have now added this as a third option now for our Transact user just out of completeness (Staying with Ninja and transitioning from Transact to CQG). But this is not the solution we want you to use! And once again there is no reason to stay with Tradeovate. There is no cost advantage at all to stay with Tradeovate. Other brokers, will give you the same kind of pricing or even save you money. We would also like to share with you this thread, where someone is using CQG and then we respond with our perspective: CQG user experience - from an IT Pro Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-04-05 21:59:07
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