Support Board

Date/Time: Tue, 26 Nov 2024 12:51:05 +0000

Post From: Problem with market depth desapearing

[2014-04-06 01:05:28] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
I completely understand that working with IB is not an easy task; nevertheless this is an issue that should be addressed as it prevents users from trading an important instrument (Euro Futures) if they don't have SC data feed or another external data feed. We had a look at how the IB market depth data is processed and we think the issue has to do with special handling to work around another IB problem. In that code there is an inexact comparison of floating-point values. This will be solved in the next release and we think there is a good chance this will take care of the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing