Login Page - Create Account

Support Board


Date/Time: Fri, 29 Nov 2024 08:40:42 +0000



Post From: SC Freezing on Chart Loading/Calculating

[2022-04-01 17:47:22]
Sierra Chart Engineering - Posts: 104368

This causes the primary execution instance Sierrachart to lock up as the chart loads/recalculates the tick data with a small volume chart setting on the new symbol. This usually happens by accident.

Is there any way to stop this loading once initiated without waiting for it to complete?

And is there any way to avoid this freezing up the entire Sierrachart application when this happens/while the chart is reloading?

Yes, if you look at the chart, that is loading you can left click where it says "Click to cancel" to stop the loading process. If that does not work and the entire program is in a frozen state, the frozen state must be relating to study calculations being performed, which can be due to a large number of bars in the chart which can be the case, if a very short timeframe has been set for each bar. There is no way to stop that until those are moved to another thread but that is a very involved complex task which is not going to happen anytime soon.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-04-01 17:48:18