Support Board
Date/Time: Sat, 15 Mar 2025 07:18:39 +0000
Post From: Urgent please help can't logon to my TickTick eval
| [2022-04-01 14:07:34] |
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You are getting a "permission denied" error. Refer to: Rithmic Trading Platform Service: Permission Denied Resolution Procedure Looks like you have chosen the correct server if this is a paper trading account. Therefore, at this point we do not know what the problem is. One thing we have learned is that if the password is more than 31 characters in length it is a problem. Check the length. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |