Support Board
Date/Time: Mon, 10 Mar 2025 14:43:31 +0000
Post From: Account Payment
| [2022-03-23 19:16:09] |
| User379354 - Posts: 1 |
|
Hello, Can you please explain to me why I have been charged a total of $108 (3 Times) for the Denali Data Feed Service package. The Total amount of $195 should have covered me for a total of 6 months of service package that included a 20% discount, also the Denali Exchange Cost of $3.50. 2022-03-17 19:24:16 Services Balance adjustment to set Service Package to the '10 - Standard + Denali Data Feed' option with the End Date of 2022-06-18. Adjustment: 31 days at Sierra Chart Package 10 . SBA25595... -36.00 USD 87.00 USD 2022-03-17 17:14:50 Services Balance adjustment to set Service Package to the '10 - Standard + Denali Data Feed' option with the End Date of 2022-05-18. Adjustment: 31 days at Sierra Chart Package 10 . SBA25595... -36.00 USD 123.00 USD 2022-03-17 17:08:15 Services Balance adjustment to set Service Package to the '10 - Standard + Denali Data Feed' option with the End Date of 2022-04-17. Adjustment: 31 days at Sierra Chart Package 10 . SBA25595... -36.00 USD 159.00 USD 2022-03-17 17:08:15 PayPal - Add Credit 72D73251... (PDF) 195.00 USD 195.00 USD |