Support Board
Date/Time: Mon, 10 Mar 2025 22:23:44 +0000
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| [2022-03-17 20:56:05] |
| John - SC Support - Posts: 38547 |
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The problem is that you activated the Non-Professional exchange for the CME Group, but you have not connected to a live, funded, futures trading account in order to validate your Non-Professional status. This is a requirement of the CME Group. For more information, refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges If you have a live trading account, then you just need to connect to it once a month. You do not need to stay connected to it. Note that Prop firms do not count towards this requirement of a live account. Refer to the following regarding connecting once a month: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees If you do not have a live trading account then the service outlined at the following link is a solution for a small outlay of funds (as little as $100): Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |