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Date/Time: Mon, 10 Mar 2025 06:51:14 +0000



Post From: Chartbooks

[2022-03-14 16:45:57]
Sierra Chart Engineering - Posts: 104368
Why did this happen?:
I lost all my charts and chartbooks 2 weeks ago.

There are backups:
Chartbooks (Workspaces): Accessing a Backup Chartbook File

You should have not had this issue unless your entire storage drive, failed on your computer.


Make sure the symbols are set correctly in the charts by translating them with this Edit menu command:
Edit Menu: Edit >> Translate Symbols To Current Service

Also be aware of the information here regarding Transact:
Information for Transact Users for Versions 2354 and Higher
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-03-14 16:46:14