Support Board
Date/Time: Mon, 10 Mar 2025 02:26:11 +0000
Post From: over night historical data missing
| [2022-03-10 17:57:30] |
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Yes we do remember doing a remote assistance session but we do not think we did anything to fix the issue in your case: It required phone support from SC engineers to fix
At the time the data was downloading without issue. We may have just re-downloaded the data in case there was any missing data. If you are missing data, then refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Missing or Incomplete Intraday Chart Data If you require further help than this, you need to use the Denali Exchange Data Feed: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-10 17:58:53
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