Support Board

Date/Time: Sun, 09 Mar 2025 20:52:23 +0000

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John - SC Support - Posts: 38516
Your setup all looks good, so you should be getting the real-time data for U.S. Stocks from our NASDAQ TotalView data feed. Please give us a copy of your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing