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Date/Time: Sun, 09 Mar 2025 21:06:38 +0000



Post From: Setting new package 11 to replace $26/mo pkg

[2022-02-28 23:12:49]
John - SC Support - Posts: 38516
The advice is to go to step #5 to the Denali Exchange Data, but is that the exchange I need to use to trade the Dow Jones mini and micro futures?

Yes - the Denali Exchange Data Feed is the correct feed for the CME Group data. Specifically, you will want to follow the instructions at the following link for the CME Group:
Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges*

I need to change the credit card my monthly payment comes from. Where do I go to do that?

You would change your Credit Card on our Payments page at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit

Go to the bottom of the page and in the section for Automatic Payments with Stripe select the button for Manage Automatic Payments and then follow through the instructions from there to update your Credit Card.

Is the $26/mo fee going to be an automatic payment from my credit card?

Yes - since you are setup for Automatic Payments.

Can I pay one month now and then if it goes well, upgrade to the 6-month pre-paid 20% discount next month?

Yes - you can pay for Sierra Chart in either 1, 3, or 6 month intervals. Right now, you are setup for 1 month payments.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing