Support Board
Date/Time: Sun, 09 Mar 2025 01:27:21 +0000
Post From: Trade Activity Log taking a very long time to return data
| [2022-02-23 09:54:59] |
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Absolutely this is going to be an issue on your side with system performance. Nothing has changed with this in the Sierra Chart software: This is no longer the case, and the only thing that has changed in that span of time is rolling back the version. After the rollback, it takes ten to fifteen minutes. Rolling back a version, back to the version you had before, means that everything is the same. That is with 110% certainty. That is overwhelmingly clear this is not a Sierra Chart software issue. But an issue with your system with lower performance. Once again this is 100% certain. And why there is a difference when you rolled back, only you can make that determination. We do not know. We cannot know the behavior of users systems.Use a dedicated solid-state drive: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.29 - Solid State Drives / SSD Backups are not deleted, and depending upon what you do there can be a lot of files. Is it normal for SC to keep so many redundant backups?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-23 10:07:08
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