Support Board
Date/Time: Sat, 23 Nov 2024 15:26:05 +0000
Post From: Information for Transact Users for Versions 2354 and Higher
[2022-02-17 01:56:14] |
Sierra Chart Engineering - Posts: 104368 |
The Teton Order Routing Service, which we have developed to replace all the other various trading platform services, and trading services that Sierra Chart supports, is fully developed by Sierra Chart. This is a high quality service designed and built for Sierra Chart. We control this service end to end. Of course the actual creation of trading accounts, and risk monitoring is handled by clearing firms/brokers. So we have no control over creation of accounts or setting risk parameters. You must go to your broker for that. The Teton Order Routing Service is supported by numerous clearing firms and brokers. Since this is a solution fully developed by Sierra Chart, we can provide technical help and solutions for any issues you have and we have designed everything to eliminate issues. So it is really important to move away from Transact onto a much higher quality unified solution for the very best experience and reliability overall when using Sierra Chart. No longer will you have issues, that you face when using Sierra Chart with Transact, that go unresolved and where each side, Transact and Sierra Chart, refers the issue to the other side. If you have an issue you bring it to us and we get the problem resolved, whatever it may be. Or we will instruct the clearing firm or broker, with what they need to do to get the problem resolved. We are going to list here, links to different brokers supporting Teton. Stage 5: https://stage5trading.com/sierra-chart-teton-order-routing/ Edge Clear: https://edgeclear.com/sierrachart Cannon Trading: https://www.cannontrading.com/services/sierra-teton Others as well. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-17 17:11:12
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