Support Board
Date/Time: Fri, 07 Mar 2025 00:58:46 +0000
Post From: Using Multiple Data and Trading Services at the Same Time
| [2022-02-14 15:16:47] |
| madness99 - Posts: 35 |
|
Hi Support, I am trying to setup Multiple Data and Trading Services at the Same time suggested in the article below. Using Multiple Data and Trading Services at the Same Time I believe everything was setup correctly on my end but it's not working correctly. I am not getting intraday or historical data. Here are some screenshots of my configuration. Here is my log from 2nd copy of sierra chart as stated in the document. Software version: 2353 64-bit | 2022-02-13 18:20:47.311 Primary Thread ID: 23500 | 2022-02-13 18:20:47.311 Usage end date: 2022-03-09 | 2022-02-13 18:20:47.311 Enabled for: Advanced Features 2. | 2022-02-13 18:20:47.311 Enabled for: Sierra Chart Historical Data Service. | 2022-02-13 18:20:47.311 Enabled for: Delayed Denali Exchange Data Feed. | 2022-02-13 18:20:47.311 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-02-13 18:20:47.311 Current selected Data/Trading service: Rithmic Direct - DTC | 2022-02-13 18:20:47.311 Custom symbol settings values: enabled | 2022-02-13 18:20:47.311 Chart Update Interval: 800 | 2022-02-13 18:20:47.311 Intraday Data Storage Time Unit: 0 | 2022-02-13 18:20:47.311 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-02-13 18:20:47.311 2022-02-13 23:20:47 Local computer time in UTC | 2022-02-13 18:20:47.311 2022-02-13 18:20:47 Local computer time in SC Time Zone | 2022-02-13 18:20:47.311 2022-02-12 13:15:53 Server time in UTC | 2022-02-13 18:20:47.311 Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-02-13 18:20:47.311 Program path: F:\SierraChart - Helios 100K\ | 2022-02-13 18:20:47.311 Data Files path: F:\SierraChart - Helios 100K\Data\ | 2022-02-13 18:20:47.311 OS Version Number: 10.0 | 2022-02-13 18:20:47.311 Locale Setting: C | 2022-02-13 18:20:47.311 DLLs: DeltaPivotPoints_64 (1).dll, DeltaPivotPoints_64.dll, FootprintReversalSystem_64.dll, OFA Bars (by Zdislav)_2151_64.dll, OrderFlowLabs.com.beta_64.dll, OrderFlowLabs.com_64.dll, sst_draw_imbalance_64.dll, sst_FreeBundle_64.dll, UserContributedStudies_64.dll, zyp sierra free 2020_2151_64.dll, zyp sierra free 2021_2151_64.dll, zyp sierra free_2151_64.dll | 2022-02-13 18:20:47.312 Allowed protected custom studies: OrderFlowLabs.com, OrderFlowLabs.com Beta, SST_FreeBundle | 2022-02-13 18:20:47.312 HTTPS connection ID:259 to www.rithmic.com:443 for request ID:259 (1) | Creating socket. Using TLS 1.2. | 2022-02-13 18:20:52.388 HTTPS connection ID:259 to www.rithmic.com:443 for request ID:259 (1) | New receive buffer size: 32768 | 2022-02-13 18:20:52.388 HTTPS connection ID:259 to www.rithmic.com:443 for request ID:259 (1) | Connecting to IP: 38.79.0.89. | 2022-02-13 18:20:52.388 HTTPS connection ID:259 to www.rithmic.com:443 for request ID:259 (1) | Socket gracefully closed by remote side. | 2022-02-13 18:20:52.445 HTTPS connection ID:259 to www.rithmic.com:443 for request ID:259 (1) | CloseSocket call. | 2022-02-13 18:20:52.445 HTTPS connection ID:259 to www.rithmic.com:443 for request ID:259 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-02-13 18:20:52.445 HTTPS connection ID:259 to www.rithmic.com:443 for request ID:259 (1) | Closed. | 2022-02-13 18:20:52.445 Rithmic Direct - DTC | Using server connection: Rithmic 01-Chicago Area-Aggregated | 2022-02-13 18:21:02.670 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50503 | 2022-02-13 18:21:02.670 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-02-13 18:21:02.670 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-02-13 18:21:02.670 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-02-13 18:21:02.670 Rithmic Direct - DTC | Network connection to server complete. | 2022-02-13 18:21:02.696 Rithmic Direct - DTC | Starting socket receive thread. | 2022-02-13 18:21:02.696 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-02-13 18:21:02.696 Rithmic Direct - DTC | Sending logon request message. | 2022-02-13 18:21:02.696 Rithmic Direct - DTC | Received logon response. | 2022-02-13 18:21:02.777 Rithmic Direct - DTC | Server Name: . | 2022-02-13 18:21:02.777 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-02-13 18:21:02.777 Rithmic Direct - DTC | Successfully connected. | 2022-02-13 18:21:02.777 Rithmic Direct - DTC | Trading is supported. | 2022-02-13 18:21:02.777 Rithmic Direct - DTC | Order cancel and replace is supported. | 2022-02-13 18:21:02.777 Rithmic Direct - DTC | OCO Orders supported. | 2022-02-13 18:21:02.777 Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2022-02-13 18:21:02.777 Rithmic Direct - DTC | Connected to server complete. | 2022-02-13 18:21:02.777 Triggering next historical data download in queue. | 2022-02-13 18:21:02.777 Triggering next historical data download in queue. | 2022-02-13 18:21:02.777 Triggering next historical data download in queue. | 2022-02-13 18:21:02.777 Triggering next historical data download in queue. | 2022-02-13 18:21:02.777 Updated verified funded futures trading account ending date to: 2022-03-15 23:21:02 | 2022-02-13 18:21:02.777 No download requests in the queue to start downloads for. | 2022-02-13 18:21:02.784 No download requests in the queue to start downloads for. | 2022-02-13 18:21:02.784 No download requests in the queue to start downloads for. | 2022-02-13 18:21:02.784 No download requests in the queue to start downloads for. | 2022-02-13 18:21:02.784 Using symbol data fast lookup vector | 2022-02-13 18:21:02.784 Generic Client (127.0.0.1:11099) | Starting real-time market data updates for: MESH2.CME (MESH22). ID: 1 Service code: rithmic.trading | 2022-02-13 18:21:02.785 Generic Client (127.0.0.1:11099) | Connecting to the server 127.0.0.1. Port 11099 | 2022-02-13 18:21:02.785 DTC Client socket (2) | Creating socket. | 2022-02-13 18:21:02.785 Generic Client (127.0.0.1:11099) | Requesting security definition data for: MESH2.CME (MESH22). ID: 1 | 2022-02-13 18:21:02.785 Generic Client (127.0.0.1:11099) | Starting real-time market data updates for: ESH2.CME (ESH22). ID: 2 Service code: rithmic.trading | 2022-02-13 18:21:02.785 Generic Client (127.0.0.1:11099) | Requesting security definition data for: ESH2.CME (ESH22). ID: 2 | 2022-02-13 18:21:02.785 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-02-13 18:21:02.785 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2022-02-13 18:21:02.785 Added historical Intraday data request for ESH2.CME to the queue. | 2022-02-13 18:21:02.785 Intraday data recording state for symbol ESH2.CME is set to download 'Pending'. | 2022-02-13 18:21:02.785 Triggering next historical data download in queue. | 2022-02-13 18:21:02.785 Delaying start of download for ESH2.CME | 2022-02-13 18:21:02.805 Generic Client (127.0.0.1:11099) | Network connection to server complete. | 2022-02-13 18:21:02.805 Generic Client (127.0.0.1:11099) | Starting socket receive thread. | 2022-02-13 18:21:02.805 Generic Client (127.0.0.1:11099) | Sending encoding request to server: Binary VLS. Compression: none | 2022-02-13 18:21:02.805 Generic Client (127.0.0.1:11099) | Setting DTC encoding to Binary VLS | 2022-02-13 18:21:02.811 Generic Client (127.0.0.1:11099) | Sending logon request message. | 2022-02-13 18:21:02.811 Generic Client (127.0.0.1:11099) | Starting real-time market data updates for: MNQH2.CME (MNQH22). ID: 3 Service code: rithmic.trading | 2022-02-13 18:21:02.811 Generic Client (127.0.0.1:11099) | Requesting security definition data for: MNQH2.CME (MNQH22). ID: 3 | 2022-02-13 18:21:02.811 Generic Client (127.0.0.1:11099) | Starting real-time market data updates for: NQH2.CME (NQH22). ID: 4 Service code: rithmic.trading | 2022-02-13 18:21:02.811 Generic Client (127.0.0.1:11099) | Requesting security definition data for: NQH2.CME (NQH22). ID: 4 | 2022-02-13 18:21:02.811 Added historical Intraday data request for NQH2.CME to the queue. | 2022-02-13 18:21:02.814 Intraday data recording state for symbol NQH2.CME is set to download 'Pending'. | 2022-02-13 18:21:02.814 Triggering next historical data download in queue. | 2022-02-13 18:21:02.814 Updated verified funded futures trading account ending date to: 2022-03-15 23:21:02 | 2022-02-13 18:21:02.829 Generic Client (127.0.0.1:11099) | Received logon response. | 2022-02-13 18:21:02.829 Generic Client (127.0.0.1:11099) | Server Name: SC DTC Server. Build=40998M. | 2022-02-13 18:21:02.829 Generic Client (127.0.0.1:11099) | Server protocol version: 8. Client protocol version: 8 | 2022-02-13 18:21:02.829 Generic Client (127.0.0.1:11099) | Successfully connected. Connected to SC DTC Protocol server. Service=rithmic_v2.trading|SymbolSettings=rithmic_v2.trading. | 2022-02-13 18:21:02.829 Generic Client (127.0.0.1:11099) | Trading is supported. | 2022-02-13 18:21:02.829 Generic Client (127.0.0.1:11099) | Order cancel and replace is supported. | 2022-02-13 18:21:02.829 Generic Client (127.0.0.1:11099) | OCO Orders supported. | 2022-02-13 18:21:02.829 Generic Client (127.0.0.1:11099) | Bracket Orders supported. | 2022-02-13 18:21:02.829 Generic Client (127.0.0.1:11099) | Restarting real-time data updates for symbol: ESH2.CME -> ESH22 | 2022-02-13 18:21:02.829 Generic Client (127.0.0.1:11099) | Restarting real-time data updates for symbol: MESH2.CME -> MESH22 | 2022-02-13 18:21:02.829 Generic Client (127.0.0.1:11099) | Restarting real-time data updates for symbol: MNQH2.CME -> MNQH22 | 2022-02-13 18:21:02.829 Generic Client (127.0.0.1:11099) | Restarting real-time data updates for symbol: NQH2.CME -> NQH22 | 2022-02-13 18:21:02.829 Generic Client (127.0.0.1:11099) | Received security definition for symbol ESH2.CME | 2022-02-13 18:21:02.830 Generic Client (127.0.0.1:11099) | Received security definition for symbol MESH2.CME | 2022-02-13 18:21:02.830 Generic Client (127.0.0.1:11099) | Received security definition for symbol MNQH2.CME | 2022-02-13 18:21:02.830 Generic Client (127.0.0.1:11099) | Received security definition for symbol NQH2.CME | 2022-02-13 18:21:02.830 HD Request # 31 | Downloading Intraday chart data for ESH2.CME to the file ESH2.CME.scid. Service: rithmic.trading | 2022-02-13 18:21:07.455 HD Request # 31 | Download start date-time: 2022-02-11 16:59:59.000000. File last date-time: 2022-02-11 16:59:59.000000 | 2022-02-13 18:21:07.456 HD Request # 31 | Using server: 127.0.0.1 port 11098 | 2022-02-13 18:21:07.456 Socket (3) | Creating socket. | 2022-02-13 18:21:07.456 Socket (3) | New receive buffer size: 5242880 | 2022-02-13 18:21:07.456 Socket (3) | Connecting to IP: 127.0.0.1. | 2022-02-13 18:21:07.456 HD Request # 31 | Setting DTC encoding to Binary VLS | 2022-02-13 18:21:07.537 HD Request # 31 | Sending historical data logon request message. | 2022-02-13 18:21:07.537 HD Request # 31 | Requesting Intraday data. Start date-time: 2022-02-11 16:59:59. Record interval: 0. Symbol: ESH22 | 2022-02-13 18:21:07.538 Socket (3) | CloseSocket call. | 2022-02-13 18:21:07.539 Historical data download thread signaled to stop. | 2022-02-13 18:21:07.539 HD Request # 31 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for ESH2.CME | 2022-02-13 18:21:07.539 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-02-13 18:21:07.539 HD Request # 31 | Add time&sales data | Remembered last file record date-time: 2022-02-11 21:59:59.000000 | 2022-02-13 18:21:07.539 HD Request # 31 | Completion time: 0s | 2022-02-13 18:21:07.539 HD Request # 31 | Intraday data download complete for ESH2.CME. Unique request ID: 43 | 2022-02-13 18:21:07.539 Removing historical data download ID 43. | 2022-02-13 18:21:07.539 Real-time Intraday chart data file updates started for ESH2.CME | 2022-02-13 18:21:07.539 Intraday chart data file opened for ESH2.CME | 2022-02-13 18:21:07.539 HD Request # 31 | Enabling Intraday chart updating for symbol. | 2022-02-13 18:21:07.539 Triggering next historical data download in queue. | 2022-02-13 18:21:07.539 HD Request # 32 | Downloading Intraday chart data for NQH2.CME to the file NQH2.CME.scid. Service: rithmic.trading | 2022-02-13 18:21:07.539 Socket (3) | Socket gracefully closed by remote side. | 2022-02-13 18:21:07.539 Socket (3) | Closed. | 2022-02-13 18:21:07.539 HD Request # 32 | Download start date-time: 2022-02-11 16:59:59.000000. File last date-time: 2022-02-11 16:59:59.000003 | 2022-02-13 18:21:07.540 HD Request # 32 | Using server: 127.0.0.1 port 11098 | 2022-02-13 18:21:07.540 Socket (3) | Creating socket. | 2022-02-13 18:21:07.540 Socket (3) | New receive buffer size: 5242880 | 2022-02-13 18:21:07.540 Socket (3) | Connecting to IP: 127.0.0.1. | 2022-02-13 18:21:07.540 HD Request # 32 | Setting DTC encoding to Binary VLS | 2022-02-13 18:21:07.554 HD Request # 32 | Sending historical data logon request message. | 2022-02-13 18:21:07.554 HD Request # 32 | Requesting Intraday data. Start date-time: 2022-02-11 16:59:59. Record interval: 0. Symbol: NQH22 | 2022-02-13 18:21:07.555 Socket (3) | CloseSocket call. | 2022-02-13 18:21:07.556 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-02-13 18:21:07.556 Socket (3) | Socket gracefully closed by remote side. | 2022-02-13 18:21:07.556 Socket (3) | Closed. | 2022-02-13 18:21:07.556 Historical data download thread signaled to stop. | 2022-02-13 18:21:07.566 HD Request # 32 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for NQH2.CME | 2022-02-13 18:21:07.566 HD Request # 32 | Add time&sales data | Remembered last file record date-time: 2022-02-11 21:59:59.000003 | 2022-02-13 18:21:07.566 HD Request # 32 | Completion time: 0s | 2022-02-13 18:21:07.567 HD Request # 32 | Intraday data download complete for NQH2.CME. Unique request ID: 44 | 2022-02-13 18:21:07.567 Removing historical data download ID 44. | 2022-02-13 18:21:07.567 Real-time Intraday chart data file updates started for NQH2.CME | 2022-02-13 18:21:07.567 Intraday chart data file opened for NQH2.CME | 2022-02-13 18:21:07.567 HD Request # 32 | Enabling Intraday chart updating for symbol. | 2022-02-13 18:21:07.567 Triggering next historical data download in queue. | 2022-02-13 18:21:07.567 No download requests in the queue to start downloads for. | 2022-02-13 18:21:07.567 Requesting market depth updates for: MESH2.CME if supported. | 2022-02-13 18:21:07.779 Requesting market depth updates for: MNQH2.CME if supported. | 2022-02-13 18:21:07.779 Generic Client (127.0.0.1:11099) | Clearing market depth for MESH2.CME | 2022-02-13 18:21:07.780 Generic Client (127.0.0.1:11099) | Clearing market depth for MESH2.CME | 2022-02-13 18:21:07.780 Generic Client (127.0.0.1:11099) | Clearing market depth for MNQH2.CME | 2022-02-13 18:21:07.780 Generic Client (127.0.0.1:11099) | Clearing market depth for MNQH2.CME | 2022-02-13 18:21:07.780 HTTPS connection ID:260 to www.rithmic.com:443 for request ID:260 (3) | Creating socket. Using TLS 1.2. | 2022-02-13 18:21:32.667 HTTPS connection ID:260 to www.rithmic.com:443 for request ID:260 (3) | New receive buffer size: 32768 | 2022-02-13 18:21:32.667 HTTPS connection ID:260 to www.rithmic.com:443 for request ID:260 (3) | Connecting to IP: 38.79.0.89. | 2022-02-13 18:21:32.667 HTTPS connection ID:260 to www.rithmic.com:443 for request ID:260 (3) | Socket gracefully closed by remote side. | 2022-02-13 18:21:32.715 HTTPS connection ID:260 to www.rithmic.com:443 for request ID:260 (3) | CloseSocket call. | 2022-02-13 18:21:32.715 HTTPS connection ID:260 to www.rithmic.com:443 for request ID:260 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-02-13 18:21:32.715 HTTPS connection ID:260 to www.rithmic.com:443 for request ID:260 (3) | Closed. | 2022-02-13 18:21:32.715 Thanks https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=61367 https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=61368 https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=61369 |