Support Board

Date/Time: Thu, 06 Mar 2025 22:31:29 +0000

Post From: problem with cqg

[2022-02-09 15:18:58] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 38467
Setup your system to connect to CQG and then follow these instructions to get us your Message Log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing