Login Page - Create Account

Support Board


Date/Time: Thu, 06 Mar 2025 19:02:03 +0000



Post From: Connection problem

[2022-02-08 04:00:34]
Sierra Chart Engineering - Posts: 104368
We have no control over this issue with Transact. It is not something we can help with other than request that you move to our replacement solution for Transact users.

And also refer to information here regarding Transact for the replacement solution we have provided Transact users:
*Important* Priority Message to Transact Users

Actually this indicates you do have a connection to the Transact server:
When I try to do File/Connect to Data Feed, it's greyed out. What am I supposed to do???

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-02-08 04:02:24