Support Board
Date/Time: Thu, 06 Mar 2025 16:28:56 +0000
Post From: chart not connecting
| [2022-02-03 04:24:24] |
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Refer to: *Important* Priority Message to Transact Users From that thread: Update: 2022-02-02:
We have numerous reports of users unable to connect to Transact. This issue is under the control of Transact. Sierra Chart does not control Transact connectivity. This is going to be a Transact issue and you need to contact them for help with this. This thread here answers the question that some users have, where they think the recent Transact system issues, are due to Sierra Chart when they are not: SC with Transact The information below, is fully unrelated to this problem that Transact users are currently experiencing. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |