Support Board
Date/Time: Fri, 22 Nov 2024 07:59:43 +0000
Post From: Candle lag (IB data)
| [2013-04-27 21:55:23] |
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The last price bar is updated as last trade prices are received. If there is a last trade price received at the same time there is bid/ask data received, you will then see all of the updates at the same time. There will not be any delay and there has never been a problem with this and no one else is having this issue. There are some special cases which can cause this problem and they would be with Interactive Brokers, OEC, and delayed data. Being that we see the last trade price corresponds to the bid and ask prices in the image you gave, the only logical conclusion is that you do have enabled Global Settings >> Data/Trade Service Settings >> More Interactive Brokers Settings >> Record True Real-Time Data in Intraday Charts. And also we assume you already know this, but just because there is a change in the Bid or ask price does not mean the last chart bar is going to update at that time. There has to be a new trade received which will cause the last bar of the chart to update. In the case of IQ Feed, are you 100% certain you had subscribed to real-time data. Otherwise, you would have noticed about a 15 to 20 minute initial delay with the updating of the last bar in the chart. Please do provide us the video and also provide us an image of Global Settings >> Data/Trade Service Settings >> More Interactive Brokers Settings. There is nothing we have to take the time to look into. An issue like this has standard causes. And as we said we do not have any other reports of this which relate to unknown causes. And we would never expect that either. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-04-27 22:00:27
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