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Date/Time: Thu, 06 Mar 2025 14:12:15 +0000



Post From: Sierra chart will not connect and I have correct PW in startup

[2022-02-02 02:45:50]
Sierra Chart Engineering - Posts: 104368
Could you please refer to this thread:
*Important* Priority Message to Transact Users


One thing it specifically says is:
We are hearing a lot about Transact users having connectivity problems! Understand Sierra Chart does not have the ability to solve these problems. This is why we have developed our own order routing service to the exchanges, which are replacing all other services. You need to move on to our Teton order routing, and work with a broker that supports that service. Thank you!

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing