Support Board
Date/Time: Wed, 19 Mar 2025 14:33:25 +0000
Post From: Cannot load historical data
| [2022-01-31 18:53:08] |
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To solve this you need to activate the exchanges that you require here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed When that is done re-download the data: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. For background information on this issue, refer to: Rithmic Trading Platform Service: Rithmic Support Policy (Be sure to read that section) You are also using the old Rithmic bridge program which is unsupported. You really need to update to the current version: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |