Support Board
Date/Time: Thu, 06 Mar 2025 13:38:24 +0000
Post From: Canceling of order is being delayed.
| [2022-01-28 20:00:59] |
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There was a delay and this is not something we have any control over. The delay either was due to network connectivity or on the CQG side. So long as Sierra Chart was not in a completely frozen/interoperable state during that time, then this is an issue completely external to Sierra Chart. We really would like to know if this was a problem on the CQG side. The log actually is implying that but that is not 100% certain. It could also be a network connectivity issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-28 20:01:43
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