Support Board
Date/Time: Thu, 06 Mar 2025 13:45:59 +0000
Post From: Canceling of order is being delayed.
| [2022-01-28 17:49:22] |
| User860187 - Posts: 31 |
|
Hi Sierra Chart Engineering. Using Sierra Denali data Feed + CQG order/execution only (will move to Teton new order&execution once AMP is ready). Now, here's my question I'm trying to get help with: LMT order submitted and ACKed at 11:17:14.462440 today 01/28/2022--> user CXLs an order at 11:17:34.996402 --> getting msg "Initiating: F.US.EPH22[M] #4 | User cancel orders for Symbol and Account" --> then getting "Canceling of order is being delayed.". It did finally get CXLed at 11:17:48.126884. Never happened before. This is first time. Could you please explain where's the delay and who's holding it ? Kindly find below excerpt from TradeLog: Many thanks in advance for all the help with this. /************* Today's( 01/28/2022 ) order ************** Orders 2022-01-28 11:17:14.411564 F.US.EPH22 F.US.EPH22[M] #4 | Trade DOM/User order entry | Last: 4355.5 | AO=0 6837 Limit 1 Sell 4357.50 Order Sent ACCOUNTHere Open 0.00 Day Orders 2022-01-28 11:17:14.462248 F.US.EPH22 CQG order update. Status: IN_TRANSIT 6837 175186231 Limit 1 Sell 4357.50 Pending Open ACCOUNTHere Open 0.00 6837.18959 Day Orders 2022-01-28 11:17:14.462440 F.US.EPH22 CQG order update. Status: ACK_PLACE 6837 175186231 Limit 1 Sell 4357.50 Open ACCOUNTHere Open 0.00 6837.18959 Day Orders 2022-01-28 11:17:34.996402 F.US.EPH22 F.US.EPH22[M] #4 | User order cancel 6837 175186231 Limit 1 Sell 4357.50 Pending Cancel ACCOUNTHere Open 0.00 6837.18959 Day Orders 2022-01-28 11:17:46.948117 F.US.EPH22 Initiating: F.US.EPH22[M] #4 | User cancel orders for Symbol and Account 6837 175186231 Limit 1 Sell 4357.50 Pending Cancel ACCOUNTHere Open 0.00 6837.18962 Day Orders 2022-01-28 11:17:46.948144 F.US.EPH22 Canceling of order is being delayed. (F.US.EPH22[M] #4 | User cancel orders for Symbol and Account) 6837 175186231 Limit 1 Sell 4357.50 Pending Cancel ACCOUNTHere Open 0.00 6837.18962 Day Orders 2022-01-28 11:17:48.126884 F.US.EPH22 CQG order update. Status: ACK_CANCEL 6837 175186231 Limit 1 Sell 4357.50 Canceled ACCOUNTHere Open 0.00 6837.18960 Day //************** And below is an example of how it usually/normally works **************** Orders 2022-01-27 13:24:38.222068 F.US.EPH22 F.US.EPH22[M] #4 | Trade DOM/User order entry | Last: 4307.25 | AO=0 6833 Limit 1 Buy 4304.75 Order Sent ACCOUNTHere Open 0.00 Day Orders 2022-01-27 13:24:38.262863 F.US.EPH22 CQG order update. Status: IN_TRANSIT 6833 173557571 Limit 1 Buy 4304.75 Pending Open ACCOUNTHere Open 0.00 6833.82412 Day Orders 2022-01-27 13:24:38.263780 F.US.EPH22 CQG order update. Status: ACK_PLACE 6833 173557571 Limit 1 Buy 4304.75 Open ACCOUNTHere Open 0.00 6833.82412 Day Orders 2022-01-27 13:25:17.576682 F.US.EPH22 F.US.EPH22[M] #4 | User order cancel 6833 173557571 Limit 1 Buy 4304.75 Pending Cancel ACCOUNTHere Open 0.00 6833.82412 Day Orders 2022-01-27 13:25:17.618466 F.US.EPH22 CQG order update. Status: ACK_CANCEL 6833 173557571 Limit 1 Buy 4304.75 Canceled ACCOUNTHere Open 0.00 6833.82413 Day |