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Date/Time: Thu, 06 Mar 2025 12:45:22 +0000



Post From: Histroical data problem

[2022-01-28 15:56:46]
User698920 - Posts: 1
Since some days I have problems with loading of historical data in all my charts and chartbooks. It just downloads 1 day or no data, so chart is starting at time Sierra connected the data feed.
I tried: Edit -> Delete all data and download, but the problem is still the same.
If I go to chart settings, there is: Date Range in file --> just "current day" to "current day". When I change the date e.g. 10 days back and press ok, "Date Range in file" changes back to the current day (picture added).
First I had the problem in NQ Chartbook, but past a few days the problem was in all chartbooks ES, NQ, CL, GC...
I did not found a solution in self help. What can I do?
Thanks for answering.
Best Regards