Login Page - Create Account

Support Board


Date/Time: Thu, 06 Mar 2025 09:02:46 +0000



Post From: Failed to download historical intraday data after downloading new version of SC.

[2022-01-25 13:49:15]
Sierra Chart Engineering - Posts: 104368
This is the problem:
HD Request # 2 | Using server: ds23.sierracharts.com port 10150 | 2022-01-25 12:50:32.441

HD Request # 2 | Error downloading historical Intraday data for 6JH22-CME. Timeout error connecting to server. | 2022-01-25 12:50:52.445

Refer to:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server

Since you said this happened after updating Sierra Chart, this is a very good indication that this is caused by a firewall on your computer.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-01-25 13:50:30