Support Board
Date/Time: Thu, 06 Mar 2025 08:50:44 +0000
Post From: Package 11
| [2022-01-25 01:16:09] |
| John - SC Support - Posts: 38425 |
|
The first step is to follow the instructions for the Denali Exchange Data Feed here: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* There is a step that has you change your Package within those instructions. It will walk you through it, but just so you are aware about changing your package: To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link.
Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. When changing between Sierra Chart Service Packages, the usage time ending date on your Sierra Chart account is adjusted based upon the price differences between the package you are changing from and the package you are changing to. When changing to a higher priced package, your usage time ending date will be brought back closer in time. When changing to a lower-priced package, your usage time ending date will be brought forward further out in time. --- With regards to changes at AMP, that is up to you. If you really are just "trying out" the data feed, then you may not need to change your setup with AMP. Try out the Denali Data Feed first, then if you want to keep it, then make the change at AMP. But, if you want to save money, then you would want to stop the data feed at AMP starting at the beginning of next month and then start the Denali feed at that same time. The reason for this is that you will pay the full amount for the month for the exchanges that you want regardless of when you activate them in the month. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |