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Date/Time: Tue, 26 Nov 2024 03:44:26 +0000



Post From: My charts have gaps and high low prices are different in different time frames

[2014-03-26 17:35:39]
Sierra Chart Engineering - Posts: 104368
1. Please do not uninstall and reinstall Sierra Chart. For an issue like this, that is a totally unnecessary procedure and will help nothing.

2. This is very straightforward and simple and you should not have a problem with this if you follow the instructions.

3. Let us focus on just one single chart and only one chart and nothing else.

We want to focus only on the Historical Daily chart. Go to that specific chart. Follow the instructions here to re-download the data for all of the futures contracts in the chart:
https://www.sierrachart.com/index.php?l=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading

4. If there still is a problem, tell us exactly the steps you have followed. You must be missing one of the steps.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-03-26 17:36:26