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Date/Time: Wed, 19 Mar 2025 05:10:07 +0000



Post From: Data presentation is wrong

[2022-01-24 14:03:17]
Sierra Chart Engineering - Posts: 104368
We need you to provide that chart by following these instructions:
Support Board Posting Information: Providing Chartbook with Only a Single Chart

We need to know the exact date-time range and time zone where this occurs and we will have a look.

We do not know how soon we can look at this. So it may be a while. Maybe even more than a month. For now use fixed timeframe chart bars.

We really are very very surprised at this kind of issue. This study works perfectly. Never heard about an issue and we cannot reproduce either.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing