Login Page - Create Account

Support Board


Date/Time: Mon, 10 Mar 2025 07:31:05 +0000



Post From: Considering upgrade to pkg 5

[2022-01-20 14:35:07]
Sierra Chart Engineering - Posts: 104368
No the service package does not control whether you get real-time data or not. That is based upon whether exchange fees are paid.

all my es charts did not transfer over
We do not understand this clearly but make sure the symbols are set correctly. Refer to this Edit menu command to translate the symbols:
Edit Menu: Edit >> Translate Symbols To Current Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-01-20 14:35:36