Support Board
Date/Time: Wed, 19 Mar 2025 05:18:01 +0000
Post From: Data presentation is wrong
| [2022-01-19 13:22:15] |
| User695264 - Posts: 19 |
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I just replayed the chart (ESH22, 100 volume bar), and the issue (exhibiting POC, VAH, and VAL at the same price level) exists there too, I also able to correct by Pausing and clicking Recalculate button on my Control Bar. Also, for your consideration, I wanted to exclude my computer as the cause, so I ran same setup on my laptop and saw the same situation. Also, I have excluded the router, as I ran my laptop while being in CA, and my trading desktop is in MI. Moreover, this failure to exhibit the data correctly, and the need for its correction as a separate step, is very stable - I have it for weeks. So I conclude that the root cause lies within your system and its design OR at the interaction of your system and the CME data. I do understand that the problem is difficult to reproduce, but I need its resolution to move any forward. I suggest having screen sharing session, so you would be able to see what happens on my end. You will also be able to see any of the setup variable that may be a contributing factor. If this happens to me, it can happen to other users. Thanks for your support! Date Time Of Last Edit: 2022-01-22 18:02:28
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