Login Page - Create Account

Support Board


Date/Time: Thu, 06 Mar 2025 03:27:17 +0000



Post From: Trading DOM significantly Behind Causing Bad Orders

[2022-01-17 21:58:51]
Sierra Chart Engineering - Posts: 104368
We are not understanding this clearly ( for example the image quality is to the point where they are unreadable).

But if this is a case where CQG is slow with sending an order update, then we cannot help with that and we strongly strongly advise for you to move to the Teton order routing service:
Sierra Chart Teton Futures Order Routing

It is a superior service and has no transaction fees. You can give it a try and see. That is the best thing. And we are 100% certain, that there will be no reason for you to go back to CQG at all.

If you have any problems with the Denali data feed lagging, then refer to:
Prices / Data Falling Behind
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-01-17 22:00:20