Login Page - Create Account

Support Board


Date/Time: Thu, 06 Mar 2025 09:23:46 +0000



Post From: Question about activation for Sierra Chart Exchange Data Feed

[2022-01-17 19:08:29]
John - SC Support - Posts: 38425
1. This will depend on what your Global Settings >> Data/Trade Service Settings >> Current Selected Service is set to. Sierra Chart is setup to first get any real-time data from us that you have signed up for. Then it looks to the trading service for anything else. Unless you have this set to SC Data - All Services in which case, you would be getting all your data from us - including historical data for non-real-time symbols.

If you have your service set to SC Data - All Services then you have access to much more than 5 days of data. Refer to the following:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data

4. You do not need to pay for both, unless you are wanting to also trade from the Interactive Broker software. But, if this is not the case, then you can let IB know that you do not want the data from them and they should stop it.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing