Support Board
Date/Time: Thu, 06 Mar 2025 03:23:08 +0000
Post From: waiting to download historical data out of nowhere
| [2022-01-14 15:28:07] |
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First thing you should do is close charts, for the stock symbols, use a separate installation Sierra Chart for stock symbols: Using Multiple Data and Trading Services at the Same Time: Introduction And remove the use of all other symbols which are invalid for the service which you are using, which is Rithmic. Refer to: Chart Data and Chart Data Files: Cleaning Up Old and Unused Symbols for Efficiency This is the main issue: HD Request # 6 | Downloading Intraday chart data for YMZ1.CBOT to the file YMZ1.CBOT.scid. Service: rithmic.trading | 2022-01-14 10:13:18.512
This is a CBOT symbol and you need to activate the CBOT exchange. You only have the CME exchange active. You can do this here:HD Request # 6 | Download start date-time: 2021-12-17 09:29:54.000000. File last date-time: 2021-12-17 09:29:54.500003 | 2022-01-14 10:13:18.512 HD Request # 6 | Using server: rsc.rithmic.com port 50505. Use encryption. | 2022-01-14 10:13:18.512 https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation&UserID=238821#DenaliExchangeDataFeed For more understanding about the problem, refer to: Rithmic Trading Platform Service: Rithmic Support Policy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-14 15:28:20
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