Support Board
Date/Time: Wed, 05 Mar 2025 19:39:26 +0000
Post From: Platform LAG
| [2022-01-13 19:44:26] |
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We are not sure what is meant by "platform lag". If you are referring to the data feed lagging then refer to this help topic: Prices / Data Falling Behind If you are referring to Sierra Chart being being not responsive or less responsive at times, then refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Everything looks very good with the data we see in those heartbeat messages. There is no indication of any issue there. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |