Support Board
Date/Time: Wed, 05 Mar 2025 04:32:29 +0000
Post From: Issue in updating new sierra chart version
| [2022-01-11 09:34:28] |
| User161462 - Posts: 8 |
|
Dear Sierra Chart team, I have been trying to update to the last sierra chart version ; However, I have noticed that I had to select "Rithmic DTC Trading" instead of rithmic trading. As a result, I can not download my historical data and look at chart properly. For instance, the date doesn't make any sense and i have to load chart from july 2021 to october 2021 which is not usable for me since i do not have access to recent data. On the other hand, keeping the current version is also not an option (Sierra Chart 2299) since I am loosing the data from the most recent day. For example, I stopped trading yesterday at 4:30 PM CET and I can not access at data from yesterday after 4:30 CET. This is problematic for me and not an option as well. I have checked is this problematic happens wether i used Rithmic 16.55.1.0 or 17.3.1.0 . |
 ESH2-CME 1 Min #13 2022-01-11 10_31_45.722.png / V - Attached On 2022-01-11 09:32:48 UTC - Size: 68.27 KB - 188 views |