Support Board
Date/Time: Thu, 28 Nov 2024 11:35:55 +0000
Post From: Sound not playing / Error message
| [2022-01-10 22:28:43] |
| John - SC Support - Posts: 36350 |
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We need to see the exact message you are getting from your error log. Please follow these instructions to get us your Message Log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Try to play an Alert Sound from the General Settings window. After about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |