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Date/Time: Wed, 05 Mar 2025 04:27:12 +0000



Post From: Issues with DTC Historical Data Requests

[2022-01-10 04:04:34]
Sierra_Chart Engineering - Posts: 18656
You need to look for the issue on your side.. You probably are missing some data. There definitely no issue with the Sierra Chart historical data server provided within Sierra Chart.


Here is an example:
HD Request # 1 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2022-01-09 23:01:51.434
HD Request # 1 | Download start date-time: 2021-12-10 23:01:51.000000. File last date-time: 00:00:00.000000 | 2022-01-09 23:01:51.434
HD Request # 1 | Using server: ds12.sierracharts.com port 10149 | 2022-01-09 23:01:51.435
Socket (2) | Creating socket. | 2022-01-09 23:01:51.443
Socket (2) | Send buffer size: 0 | 2022-01-09 23:01:51.444
Socket (2) | New receive buffer size: 5242880 | 2022-01-09 23:01:51.444
Socket (2) | Receive buffer size: 5242880 | 2022-01-09 23:01:51.444
Socket (2) | Connecting to IP: 204.15.197.14. | 2022-01-09 23:01:51.444
HD Request # 1 | Setting DTC encoding to Protocol Buffers | 2022-01-09 23:01:51.472
HD Request # 1 | Sending historical data logon request message. | 2022-01-09 23:01:51.472
HD Request # 1 | Requesting Intraday data. Start date-time: 2021-12-10 23:01:51. Record interval: 0. Symbol: EURUSD | 2022-01-09 23:01:52.038
HD Request # 1 | Receiving Intraday data for EURUSD starting at 2021-12-12 17:06:05.513000 | 2022-01-09 23:01:52.084
HD Request # 1 | Timestamp of first Intraday data file record written: 2021-12-12 17:06:05.513000 | 2022-01-09 23:01:52.189
Socket (2) | New receive buffer size: 10485760 | 2022-01-09 23:01:52.278
Socket (2) | Receive buffer size: 10485760 | 2022-01-09 23:01:52.278
Socket (2) | New receive buffer size: 16777216 | 2022-01-09 23:01:52.365
Socket (2) | Receive buffer size: 16777216 | 2022-01-09 23:01:52.365
Socket (2) | CloseSocket call. | 2022-01-09 23:02:10.249
Socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2022-01-09 23:02:10.249
Socket (2) | Maximum receive buffer size during socket life: 10550272 | 2022-01-09 23:02:10.249
Socket (2) | Signaling to core to close socket | 2022-01-09 23:02:10.250
Socket (2) | Shutdown started. Waiting for graceful close. | 2022-01-09 23:02:10.250
Historical data download thread signaled to stop. | 2022-01-09 23:02:10.250
HD Request # 1 | Received 2855783 Intraday data records from 2021-12-12 17:06:05.513000 to 2022-01-09 23:01:59.840000 (28.2 days) and wrote 2855783 records for EURUSD | 2022-01-09 23:02:10.251
Socket (2) | Socket gracefully closed by remote side. | 2022-01-09 23:02:10.251
Socket (2) | Closed. | 2022-01-09 23:02:10.251
HD Request # 1 | Add time&sales data | Last record in file date-time: 2022-01-10 04:01:59.840000 | 2022-01-09 23:02:10.252
HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2022-01-10 04:01:59.840000 | 2022-01-09 23:02:10.255
HD Request # 1 | Completion time: 19s | 2022-01-09 23:02:10.256
HD Request # 1 | Intraday data download complete for EURUSD. Unique request ID: 1 | 2022-01-09 23:02:10.256


You can see the very large data transfer. Very fast, and without any issue.



Additional information:
Data and Trading Communications (DTC) Protocol Server: Historical Price Data Server
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-01-10 04:06:22