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Date/Time: Tue, 26 Nov 2024 22:33:52 +0000



Post From: Announcement: Sierra Chart Offers Low Latency Direct Zero Cost Futures Order Routing

[2022-01-09 01:23:17]
Sierra Chart Engineering - Posts: 104368
When will this "proof" be available for them?
They have not asked.

And this concern, is without any merit whatsoever. And we have clearly indicated that to them previously. The concern, is void of all merit.

We understand the issues they had with TT ( "Load-balancing"). "Load-balancing" issues do not exist at all with the Teton Order Routing System. Unless the numbers start getting up into the area, of maybe 5000+ users per process. However, at that level delays would still be within the millisecond range. So nowhere even remotely close to the delays they suffered with TT which would be like an hour from what we heard if we remembered correctly.

Although if there are a lot of queries for historical order fills, those are handled one at a time and there could be delays of perhaps a minute at times serving those but we can move that to multiple threads. And those queries do not impact order routing. They are handled in another thread.

Although before that number of users we would use multiple processes and servers for general safety reasons. The order routing program, Sierra Chart, is highly efficient when used in this way and very stable and can easily handle 1000+ users per process with very low latency.

Although in order to maintain efficiency, and for general safety reasons, we would advise probably to keep not more than 2000 users per server. And per server we can always use multiple processes to distribute users. And also a server, has enormous processing capacity, and order routing is a very very lightweight operation. We would have to calculate this but it would seem as though the excess processing capacity is probably a 1000 times more than is actually needed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-01-09 17:47:15