Support Board
Date/Time: Wed, 05 Mar 2025 04:26:53 +0000
Post From: CQG, DENAIL - Data on chart not refresh in LIVE mode
| [2022-01-09 00:54:02] |
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This issue could not be related to the IP. That is completely impossible, as there is no involvement with that, with connection limiting. We do see that you have more than one installation of Sierra Chart: I have one sierra instance and it works 24h.
We see three of them. First thing we want to do is to update all three of your installed installations of Sierra Chart following the instructions here: Software Download: Fast Update There has been a recent change made, which may resolve this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |