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Date/Time: Tue, 04 Mar 2025 21:26:19 +0000



Post From: I have paid for 1 months service of data and could not use it at all

[2021-12-31 00:49:14]
Sierra Chart Engineering - Posts: 104368
You can fault the CME for this. 110% their fault.

Not ours:
Is Historical and Real-time Futures Data Included?: Do Not Complain! / Zero Tolerance Policy

In this case talking on the phone would not solve it. We no longer accept statements as proof of a trading account.

We have given you an additional month at no cost.

To get a trading account to authorize the CME data, use this method here:
Easy Solution to CME Funded Trading Account Requirement
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-12-31 00:50:18