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Date/Time: Thu, 06 Mar 2025 05:35:06 +0000



Post From: My charts won't connest

[2021-12-27 15:36:00]
Sierra Chart Engineering - Posts: 104368
Issue:
TransAct WS | Account logon error: -1(-1) | 2021-12-27 14:45:26.966

Refer to :
https://www.sierrachart.com/index.php?page=doc/TransAct.php#AccountLogonError

Please move to the Teton order routing service as soon as possible which provides the highest quality and most reliable and easiest to use order routing:
Sierra Chart Teton Futures Order Routing

You will need to move to a different broker. We can help you with that.

We want to provide the best service to users which we can do with Teton. Transact is considered a legacy service.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing