Support Board
Date/Time: Tue, 04 Mar 2025 21:22:18 +0000
Post From: No chart download with live account
| [2021-12-27 03:30:14] |
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We have reset your Sierra Chart charting and trading software password. It has been sent in a separate e-mail to your e-mail address. If you did not receive it, let us know. Your e-mail provider may have filtered the message and placed it in a junk mail folder. For complete Login instructions and help with possible Login problems, refer to: Sierra Chart - Software Login Instructions If you continue to have a problem logging in, then let us know and provide us with the *exact* error message you see after pressing the Login button. ---- Additionally, if you still have an issue, the question we have is whether you are unable to login to the Sierra Chart charting and trading software, or unable to connect to the data feed/trade server. For help to answer this question, please review help topic number 62 here: Software Login or Data Feed Connection Problem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |