Support Board
Date/Time: Tue, 04 Mar 2025 18:58:56 +0000
Post From: Unable to access Time and Sales and Market Depth data
| [2021-12-21 19:01:11] |
| User99735 - Posts: 234 |
|
Here it is Software version: 2333 64-bit | 2021-12-22 00:29:25.187 Primary Thread ID: 7456 | 2021-12-22 00:29:25.187 Usage end date: 2022-02-05 | 2021-12-22 00:29:25.187 Enabled for: Advanced Features 2. | 2021-12-22 00:29:25.187 Enabled for: Sierra Chart Historical Data Service. | 2021-12-22 00:29:25.187 Enabled for: Denali Real-Time Exchange Data Feed. | 2021-12-22 00:29:25.187 Enabled for: Delayed Denali Exchange Data Feed. | 2021-12-22 00:29:25.187 Enabled for exchange2: fairx_exchange.data | 2021-12-22 00:29:25.187 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-12-22 00:29:25.187 Current selected Data/Trading service: Trading Evaluator - Delayed | 2021-12-22 00:29:25.187 Custom symbol settings values: disabled | 2021-12-22 00:29:25.187 Chart Update Interval: 500 | 2021-12-22 00:29:25.187 Intraday Data Storage Time Unit: 0 | 2021-12-22 00:29:25.187 Time Zone: +05:30:00 (IST+05:30) | 2021-12-22 00:29:25.187 2021-12-21 18:59:25 Local computer time in UTC | 2021-12-22 00:29:25.187 2021-12-22 00:29:25 Local computer time in SC Time Zone | 2021-12-22 00:29:25.187 2021-12-21 18:56:09 Server time in UTC | 2021-12-22 00:29:25.187 Local computer UTC time and Server UTC time difference: 15 seconds. | 2021-12-22 00:29:25.187 Notice: Your computer's clock is off by 15 seconds. For help with this, press the 'Send for Analysis' button. | 2021-12-22 00:29:25.187 Program path: C:\Installs\SierraChart\ | 2021-12-22 00:29:25.187 Data Files path: C:\Installs\SierraChart\Data\ | 2021-12-22 00:29:25.187 OS Version Number: 10.0 | 2021-12-22 00:29:25.188 Locale Setting: C | 2021-12-22 00:29:25.188 DLLs: AnkaSC_64.dll, AnkaTradeCopierSC.dll, AskBidVolAlert_64.dll, BetterAnchoredVWAP_64.dll, CorrectedCode-Copy_64.dll, CustomButtons240521_64.dll, D_Lines_1_64.dll, Grid_System_64.dll, MACrossover_64.dll, MATS15Sept2021.dll, MATS_64.dll, MATS_Latest2.dll, OpenRangeBO.dll, Trend-catcher_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2021-12-22 00:29:25.188 Allowed protected custom studies: OpenRangeBO | 2021-12-22 00:29:25.188 Trading Evaluator - Delayed | Connecting to the server tradesimulation1.sierracharts.com. Port 11095 | 2021-12-22 00:29:35.404 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2021-12-22 00:29:35.405 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-12-22 00:29:35.405 DTC Client socket (1) | Connecting to IP: 216.1.90.130. | 2021-12-22 00:29:35.405 Trading Evaluator - Delayed | Network connection to server complete. | 2021-12-22 00:29:35.664 Trading Evaluator - Delayed | Starting socket receive thread. | 2021-12-22 00:29:35.664 Trading Evaluator - Delayed | Sending encoding request to server: Binary VLS. Compression: none | 2021-12-22 00:29:35.664 Trading Evaluator - Delayed | Setting DTC encoding to Binary VLS | 2021-12-22 00:29:36.443 Trading Evaluator - Delayed | Sending logon request message. | 2021-12-22 00:29:36.443 Trading Evaluator - Delayed | Received logon response. | 2021-12-22 00:29:37.161 Trading Evaluator - Delayed | Server Name: SC DTC Server. Build=40375. | 2021-12-22 00:29:37.161 Trading Evaluator - Delayed | Server protocol version: 8. Client protocol version: 8 | 2021-12-22 00:29:37.161 Trading Evaluator - Delayed | Successfully connected. Connected to SC DTC Protocol server. Service=tradesimulation.dtctrading|SymbolSettings=tradesimulation.dtctrading. | 2021-12-22 00:29:37.161 Trading Evaluator - Delayed | Trading is supported. | 2021-12-22 00:29:37.161 Trading Evaluator - Delayed | Order cancel and replace is supported. | 2021-12-22 00:29:37.161 Trading Evaluator - Delayed | OCO Orders supported. | 2021-12-22 00:29:37.161 Trading Evaluator - Delayed | Bracket Orders supported. | 2021-12-22 00:29:37.161 Trading Evaluator - Delayed | Connected to server complete. | 2021-12-22 00:29:37.161 Triggering next historical data download in queue. | 2021-12-22 00:29:37.163 Triggering next historical data download in queue. | 2021-12-22 00:29:37.163 Triggering next historical data download in queue. | 2021-12-22 00:29:37.163 Triggering next historical data download in queue. | 2021-12-22 00:29:37.163 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2021-12-22 00:29:37.163 No download requests in the queue to start downloads for. | 2021-12-22 00:29:37.163 No download requests in the queue to start downloads for. | 2021-12-22 00:29:37.164 No download requests in the queue to start downloads for. | 2021-12-22 00:29:37.164 No download requests in the queue to start downloads for. | 2021-12-22 00:29:37.164 Mapping ESZ21 to ESZ21. Service code: cme | 2021-12-22 00:29:37.565 SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESZ21 (ESZ21). ID: 1 Service code: cme | 2021-12-22 00:29:37.567 SC DTC Delayed Exchange Data | Connecting to the server ds12-2.sierracharts.com. Port 10043 | 2021-12-22 00:29:37.567 SC DTC Delayed Exchange Data | Requesting security definition data for: ESZ21 (ESZ21). ID: 1 | 2021-12-22 00:29:37.567 Requesting market depth updates for: ESZ21 if supported. | 2021-12-22 00:29:37.567 Separate subscription for market depth updates not supported. ESZ21 | 2021-12-22 00:29:37.567 Added historical Intraday data request for ESZ21 to the queue. | 2021-12-22 00:29:37.567 Intraday data recording state for symbol ESZ21 is set to download 'Pending'. | 2021-12-22 00:29:37.567 Triggering next historical data download in queue. | 2021-12-22 00:29:37.567 DTC Client socket (2) | Creating socket. | 2021-12-22 00:29:37.567 DTC Client socket (2) | New receive buffer size: 5242880 | 2021-12-22 00:29:37.567 DTC Client socket (2) | Connecting to IP: 204.15.197.13. | 2021-12-22 00:29:37.567 Delaying start of download for ESZ21 | 2021-12-22 00:29:37.577 SC DTC Delayed Exchange Data | Network connection to server complete. | 2021-12-22 00:29:37.840 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2021-12-22 00:29:37.840 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2021-12-22 00:29:37.840 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2021-12-22 00:29:38.145 SC DTC Delayed Exchange Data | Sending logon request message. | 2021-12-22 00:29:38.145 SC DTC Delayed Exchange Data | Received logon response. | 2021-12-22 00:29:39.087 SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2021-12-22 00:29:39.087 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2021-12-22 00:29:39.087 SC DTC Delayed Exchange Data | Successfully connected. | 2021-12-22 00:29:39.087 SC DTC Delayed Exchange Data | Trading is not supported. | 2021-12-22 00:29:39.087 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESZ21 -> ESZ21. Market Depth data restarted. | 2021-12-22 00:29:39.087 SC DTC Delayed Exchange Data | Clearing market depth for ESZ21 | 2021-12-22 00:29:39.463 Opened cached Depth file: C:\Installs\SierraChart\Data\MarketDepthData\ESZ21.2021-12-21.depth | 2021-12-22 00:29:39.463 SC DTC Delayed Exchange Data | Real-time data for symbol ESZ21 is currently unavailable. | 2021-12-22 00:29:39.463 SC DTC Delayed Exchange Data | Received security definition for symbol ESZ21 | 2021-12-22 00:29:39.463 HD Request # 2 | Downloading Intraday chart data for ESZ21 to the file ESZ21.scid. Service: cme | 2021-12-22 00:29:44.132 HD Request # 2 | Download start date-time: 2021-12-17 19:59:58.000000. File last date-time: 2021-12-17 19:59:58.216000 | 2021-12-22 00:29:44.133 HD Request # 2 | Using server: ds23.sierracharts.com port 10149 | 2021-12-22 00:29:44.133 Socket (3) | Creating socket. | 2021-12-22 00:29:44.139 Socket (3) | New receive buffer size: 5242880 | 2021-12-22 00:29:44.139 Socket (3) | Connecting to IP: 216.1.90.130. | 2021-12-22 00:29:44.140 HD Request # 2 | Setting DTC encoding to Binary VLS | 2021-12-22 00:29:44.654 HD Request # 2 | Sending historical data logon request message. | 2021-12-22 00:29:44.654 |