Support Board
Date/Time: Tue, 04 Mar 2025 19:06:42 +0000
Post From: After adding 2nd laptop with SC
| [2021-12-20 22:06:54] |
| John - SC Support - Posts: 38369 |
|
John, I saw this message when I went to file > connect( attached file)I;ve had zero issues with my data feed for the past 2 years and now I'm having connection issues.
This makes sense as to why you were not getting a connection to the data feed in the last log you showed, and also explains why you are not getting any data. We can not say why there is an issue with the Username or Password. The first thing is to try reentering them on the Global Settings >> Data/Trade Service Settings and see if that resolves the issue. If not, then you will need to get with your broker to update/reset your password and verify your Username for CQG. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |