Support Board
Date/Time: Tue, 04 Mar 2025 18:02:04 +0000
Post From: Unable to Connect to Sierra Charts after Password Reset
| [2021-12-17 19:05:00] |
| Sierra_Chart Engineering - Posts: 18651 |
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Based upon the information we have with the remote session we did with you, there is some problem with the login data received. It does seem as though something on your system is interfering with the login process. Which is extremely unusual. We have never actually seen a specific issue like this before. Can you try a different computer. Please try a different computer. We really do not know what more we can do because there is some issue on your system or network. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |