Support Board
Date/Time: Tue, 26 Nov 2024 02:38:53 +0000
Post From: Log message: Error downloading
[2014-03-21 03:21:21] |
Sierra Chart Engineering - Posts: 104368 |
The answer is that when we notice there is less than 30 minutes from the last Date-Time in the chart to the current Date-time, then therefore a request is not allowed in order to prevent users from constantly disconnecting and reconnecting and causing excessive query load on the server which we have to pay for . Is this a problem? There is an alternative we can offer. For example being on package 5. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |