Support Board
Date/Time: Fri, 22 Nov 2024 22:04:11 +0000
Post From: CTS chart not updating with update 1109
| [2014-03-20 19:06:50] |
| Todd Edwin King - Posts: 8 Invalid SC Account Name. |
|
Software version: 1109 | 2014-03-20 15:00:04 Usage end date: 2014-06-13 | 2014-03-20 15:00:04 Enabled for: Sierra Chart Historical Data Service. | 2014-03-20 15:00:04 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-03-20 15:00:04 Active service: CTS T4 | 2014-03-20 15:00:04 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-03-20 15:00:04 2014-03-20 15:00:04 Local computer clock time | 2014-03-20 15:00:04 2014-03-20 19:00:04 GMT time | 2014-03-20 15:00:04 2014-03-20 15:00:04 Time zone adjusted time | 2014-03-20 15:00:04 Time difference to server time: 1 seconds. | 2014-03-20 15:00:04 Program path: C:\SierraChartTopstepTraderCombine_FIX\ | 2014-03-20 15:00:04 Data Files path: C:\SierraChartTopstepTraderCombine_FIX\Data\ | 2014-03-20 15:00:04 OS Version Number: 6.1 | 2014-03-20 15:00:04 Checking for new symbol settings for cts | 2014-03-20 15:00:04 Symbol settings are up-to-date for cts | 2014-03-20 15:00:04 CTS FIX - Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2014-03-20 15:00:09 CTS FIX - Firm: PTP | 2014-03-20 15:00:09 Resolved address fix-sim.t4login.com to IP 74.201.6.199 | 2014-03-20 15:00:09 The network socket is connected. | 2014-03-20 15:00:09 Starting SSL connection on the socket. | 2014-03-20 15:00:09 SSL socket is connected. | 2014-03-20 15:00:09 CTS FIX: Sending the Logon message. | 2014-03-20 15:00:09 CTS FIX: Connected to data and trade server. | 2014-03-20 15:00:10 CTS FIX: Received Account List collateral report. | 2014-03-20 15:00:10 CTS FIX: Subscribing to account: L8R | 2014-03-20 15:00:10 CTS FIX: Received Account Update collateral report. | 2014-03-20 15:00:14 CTS FIX: Requesting Open Orders for account: L8R | 2014-03-20 15:00:15 CTS FIX: Received Account List collateral report. | 2014-03-20 15:00:15 Date rule based rollover from CL.20130200.CME_NY to next contract occurs at 2013-01-21 | 2014-03-20 15:01:14 Date rule based rollover from CL.20130300.CME_NY to next contract occurs at 2013-02-19 | 2014-03-20 15:01:14 Date rule based rollover from CL.20130400.CME_NY to next contract occurs at 2013-03-19 | 2014-03-20 15:01:14 Date rule based rollover from CL.20130500.CME_NY to next contract occurs at 2013-04-19 | 2014-03-20 15:01:14 Date rule based rollover from CL.20130600.CME_NY to next contract occurs at 2013-05-20 | 2014-03-20 15:01:14 Date rule based rollover from CL.20130700.CME_NY to next contract occurs at 2013-06-19 | 2014-03-20 15:01:14 Date rule based rollover from CL.20130800.CME_NY to next contract occurs at 2013-07-19 | 2014-03-20 15:01:14 Date rule based rollover from CL.20130900.CME_NY to next contract occurs at 2013-08-19 | 2014-03-20 15:01:14 Date rule based rollover from CL.20131000.CME_NY to next contract occurs at 2013-09-19 | 2014-03-20 15:01:14 Date rule based rollover from CL.20131100.CME_NY to next contract occurs at 2013-10-21 | 2014-03-20 15:01:14 Date rule based rollover from CL.20131200.CME_NY to next contract occurs at 2013-11-19 | 2014-03-20 15:01:14 Date rule based rollover from CL.20140100.CME_NY to next contract occurs at 2013-12-19 | 2014-03-20 15:01:14 Date rule based rollover from CL.20140200.CME_NY to next contract occurs at 2014-01-20 | 2014-03-20 15:01:14 Date rule based rollover from CL.20140300.CME_NY to next contract occurs at 2014-02-19 | 2014-03-20 15:01:14 Date rule based rollover from CL.20140400.CME_NY to next contract occurs at 2014-03-19 | 2014-03-20 15:01:14 Date rule based rollover from CL.20140500.CME_NY to next contract occurs at 2014-04-21 | 2014-03-20 15:01:14 Intraday data file for CL.20130200.CME_NY exists and is empty. Skipping Intraday data download. | 2014-03-20 15:01:14 Checking Daily data file for symbol CLG13 for the date range from 2012-12-19 to 2013-01-16 | 2014-03-20 15:01:14 Intraday data file for CL.20130300.CME_NY exists and is empty. Skipping Intraday data download. | 2014-03-20 15:01:14 Checking Daily data file for symbol CLH13 for the date range from 2013-01-21 to 2013-02-14 | 2014-03-20 15:01:14 Intraday data file for CL.20130400.CME_NY exists and is empty. Skipping Intraday data download. | 2014-03-20 15:01:14 Checking Daily data file for symbol CLJ13 for the date range from 2013-02-19 to 2013-03-14 | 2014-03-20 15:01:14 Intraday data file for CL.20130500.CME_NY exists and is empty. Skipping Intraday data download. | 2014-03-20 15:01:14 Checking Daily data file for symbol CLK13 for the date range from 2013-03-19 to 2013-04-14 | 2014-03-20 15:01:14 Intraday data file for CL.20130600.CME_NY exists and is empty. Skipping Intraday data download. | 2014-03-20 15:01:14 Checking Daily data file for symbol CLM13 for the date range from 2013-04-19 to 2013-05-15 | 2014-03-20 15:01:14 Intraday data file for CL.20130700.CME_NY exists and is empty. Skipping Intraday data download. | 2014-03-20 15:01:14 Checking Daily data file for symbol CLN13 for the date range from 2013-05-20 to 2013-06-14 | 2014-03-20 15:01:14 Intraday data file for CL.20130800.CME_NY exists and is empty. Skipping Intraday data download. | 2014-03-20 15:01:14 Checking Daily data file for symbol CLQ13 for the date range from 2013-06-19 to 2013-07-14 | 2014-03-20 15:01:14 Intraday data file for CL.20130900.CME_NY exists and is empty. Skipping Intraday data download. | 2014-03-20 15:01:14 Checking Daily data file for symbol CLU13 for the date range from 2013-07-19 to 2013-08-14 | 2014-03-20 15:01:14 Intraday data file for CL.20131000.CME_NY exists and is empty. Skipping Intraday data download. | 2014-03-20 15:01:14 Checking Daily data file for symbol CLV13 for the date range from 2013-08-19 to 2013-09-14 | 2014-03-20 15:01:14 Intraday data file for CL.20131100.CME_NY exists and is empty. Skipping Intraday data download. | 2014-03-20 15:01:14 Checking Daily data file for symbol CLX13 for the date range from 2013-09-19 to 2013-10-16 | 2014-03-20 15:01:14 Intraday data file for CL.20131200.CME_NY exists and is empty. Skipping Intraday data download. | 2014-03-20 15:01:14 Checking Daily data file for symbol CLZ13 for the date range from 2013-10-21 to 2013-11-14 | 2014-03-20 15:01:14 Intraday data file for CL.20140100.CME_NY exists and is empty. Skipping Intraday data download. | 2014-03-20 15:01:14 Checking Daily data file for symbol CLF14 for the date range from 2013-11-19 to 2013-12-14 | 2014-03-20 15:01:14 Intraday data file for CL.20140200.CME_NY exists and is empty. Skipping Intraday data download. | 2014-03-20 15:01:14 Checking Daily data file for symbol CLG14 for the date range from 2013-12-19 to 2014-01-15 | 2014-03-20 15:01:14 Intraday data file for CL.20140300.CME_NY exists and is empty. Skipping Intraday data download. | 2014-03-20 15:01:14 Checking Daily data file for symbol CLH14 for the date range from 2014-01-20 to 2014-02-14 | 2014-03-20 15:01:14 Intraday data file for CL.20140400.CME_NY exists and is empty. Skipping Intraday data download. | 2014-03-20 15:01:14 Checking Daily data file for symbol CLJ14 for the date range from 2014-02-19 to 2014-03-14 | 2014-03-20 15:01:14 Intraday data file for CL.20140500.CME_NY exists and is empty. Skipping Intraday data download. | 2014-03-20 15:01:14 Checking Daily data file for symbol CLK14 for the date range from 2014-03-19 to 0 | 2014-03-20 15:01:14 Symbols used for CL.20140500.CME_NY continuous contract chart: | 2014-03-20 15:01:14 CL.20130200.CME_NY | 2014-03-20 15:01:14 CL.20130300.CME_NY | 2014-03-20 15:01:14 CL.20130400.CME_NY | 2014-03-20 15:01:14 CL.20130500.CME_NY | 2014-03-20 15:01:14 CL.20130600.CME_NY | 2014-03-20 15:01:14 CL.20130700.CME_NY | 2014-03-20 15:01:14 CL.20130800.CME_NY | 2014-03-20 15:01:14 CL.20130900.CME_NY | 2014-03-20 15:01:14 CL.20131000.CME_NY | 2014-03-20 15:01:14 CL.20131100.CME_NY | 2014-03-20 15:01:14 CL.20131200.CME_NY | 2014-03-20 15:01:14 CL.20140100.CME_NY | 2014-03-20 15:01:14 CL.20140200.CME_NY | 2014-03-20 15:01:14 CL.20140300.CME_NY | 2014-03-20 15:01:14 CL.20140400.CME_NY | 2014-03-20 15:01:14 CL.20140500.CME_NY | 2014-03-20 15:01:14 Volume based rollover from CL.20130200.CME_NY to CL.20130300.CME_NY occurs at 2013-01-18 | 2014-03-20 15:01:14 Volume based rollover from CL.20130300.CME_NY to CL.20130400.CME_NY occurs at 2013-02-19 | 2014-03-20 15:01:14 Volume based rollover from CL.20130400.CME_NY to CL.20130500.CME_NY occurs at 2013-03-18 | 2014-03-20 15:01:14 Volume based rollover from CL.20130500.CME_NY to CL.20130600.CME_NY occurs at 2013-04-18 | 2014-03-20 15:01:14 Volume based rollover from CL.20130600.CME_NY to CL.20130700.CME_NY occurs at 2013-05-20 | 2014-03-20 15:01:14 Volume based rollover from CL.20130700.CME_NY to CL.20130800.CME_NY occurs at 2013-06-18 | 2014-03-20 15:01:14 Volume based rollover from CL.20130800.CME_NY to CL.20130900.CME_NY occurs at 2013-07-18 | 2014-03-20 15:01:14 Volume based rollover from CL.20130900.CME_NY to CL.20131000.CME_NY occurs at 2013-08-16 | 2014-03-20 15:01:14 Volume based rollover from CL.20131000.CME_NY to CL.20131100.CME_NY occurs at 2013-09-18 | 2014-03-20 15:01:14 Volume based rollover from CL.20131100.CME_NY to CL.20131200.CME_NY occurs at 2013-10-18 | 2014-03-20 15:01:14 Volume based rollover from CL.20131200.CME_NY to CL.20140100.CME_NY occurs at 2013-11-19 | 2014-03-20 15:01:14 Volume based rollover from CL.20140100.CME_NY to CL.20140200.CME_NY occurs at 2013-12-17 | 2014-03-20 15:01:14 Volume based rollover from CL.20140200.CME_NY to CL.20140300.CME_NY occurs at 2014-01-17 | 2014-03-20 15:01:14 Volume based rollover from CL.20140300.CME_NY to CL.20140400.CME_NY occurs at 2014-02-18 | 2014-03-20 15:01:14 Volume based rollover from CL.20140400.CME_NY to CL.20140500.CME_NY occurs at 2014-03-18 | 2014-03-20 15:01:14 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartTopstepTraderCombine_FIX\Data\CL.20140500.CME_NY.scid | 2014-03-20 15:01:14 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartTopstepTraderCombine_FIX\Data\CL.20140500.CME_NY.scid | 2014-03-20 15:01:14 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartTopstepTraderCombine_FIX\Data\CL.20140500.CME_NY.scid | 2014-03-20 15:01:14 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartTopstepTraderCombine_FIX\Data\CL.20140500.CME_NY.scid | 2014-03-20 15:01:14 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartTopstepTraderCombine_FIX\Data\CL.20140500.CME_NY.scid | 2014-03-20 15:01:14 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartTopstepTraderCombine_FIX\Data\CL.20140500.CME_NY.scid | 2014-03-20 15:01:14 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartTopstepTraderCombine_FIX\Data\CL.20140500.CME_NY.scid | 2014-03-20 15:01:14 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartTopstepTraderCombine_FIX\Data\CL.20140500.CME_NY.scid | 2014-03-20 15:01:14 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartTopstepTraderCombine_FIX\Data\CL.20140500.CME_NY.scid | 2014-03-20 15:01:14 CTS T4 - Starting real-time market data updates for: CL.20140500.CME_NY | 2014-03-20 15:01:14 HD Request # 2 - Downloading Intraday chart data for CL.20140500.CME_NY to the file CL.20140500.CME_NY.scid. Service: cts | 2014-03-20 15:01:14 HD Request # 2 - Performing multistage download. Downloading Minute data first. | 2014-03-20 15:01:14 HD Request # 2 - Download start Date-Time: 00:00:00.0 | 2014-03-20 15:01:14 CTS FIX Historical Data - Connecting to Historical data server fix-chart-sim.t4login.com:10443 | 2014-03-20 15:01:14 Resolved address fix-chart-sim.t4login.com to IP 74.201.6.229 | 2014-03-20 15:01:14 The network socket is connected. | 2014-03-20 15:01:14 Starting SSL connection on the socket. | 2014-03-20 15:01:14 SSL socket is connected. | 2014-03-20 15:01:15 CTS FIX Historical Data: Sending the Logon message. | 2014-03-20 15:01:15 Requesting market depth updates for: CL.20140500.CME_NY if supported. | 2014-03-20 15:01:15 CTS T4 - Sending security definition request for symbol CL.20140500.CME_NY | 2014-03-20 15:01:15 CTS FIX Historical Data: Connected to Historical data server. | 2014-03-20 15:01:18 Socket closed. No error. | 2014-03-20 15:02:18 SSL shutdown indicates not able to send 'close notify'. | 2014-03-20 15:02:18 The SSL socket was shut down. | 2014-03-20 15:02:18 The SSL socket object has been freed. SSL state is now disconnected. | 2014-03-20 15:02:18 Socket has been shutdown and closed. | 2014-03-20 15:02:18 CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. | 2014-03-20 15:02:18 CTS FIX Historical Data: Disconnected. | 2014-03-20 15:02:18 HD Request # 2 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CL.20140500.CME_NY | 2014-03-20 15:02:18 HD Request # 3 - Downloading Intraday chart data for CL.20140500.CME_NY to the file CL.20140500.CME_NY.scid. Service: cts | 2014-03-20 15:02:18 HD Request # 3 - Performing multistage download. Downloading Minute data first. | 2014-03-20 15:02:18 HD Request # 3 - Download start Date-Time: 00:00:00.0 | 2014-03-20 15:02:18 CTS FIX Historical Data - Connecting to Historical data server fix-chart-sim.t4login.com:10443 | 2014-03-20 15:02:18 Resolved address fix-chart-sim.t4login.com to IP 74.201.6.229 | 2014-03-20 15:02:18 The network socket is connected. | 2014-03-20 15:02:18 Starting SSL connection on the socket. | 2014-03-20 15:02:18 SSL socket is connected. | 2014-03-20 15:02:18 CTS FIX Historical Data: Sending the Logon message. | 2014-03-20 15:02:18 CTS FIX Historical Data: Connected to Historical data server. | 2014-03-20 15:02:19 Socket closed. No error. | 2014-03-20 15:03:19 SSL shutdown indicates not able to send 'close notify'. | 2014-03-20 15:03:19 The SSL socket was shut down. | 2014-03-20 15:03:19 The SSL socket object has been freed. SSL state is now disconnected. | 2014-03-20 15:03:19 Socket has been shutdown and closed. | 2014-03-20 15:03:19 CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. | 2014-03-20 15:03:19 CTS FIX Historical Data: Disconnected. | 2014-03-20 15:03:19 HD Request # 3 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CL.20140500.CME_NY | 2014-03-20 15:03:19 HD Request # 4 - Downloading Intraday chart data for CL.20140500.CME_NY to the file CL.20140500.CME_NY.scid. Service: cts | 2014-03-20 15:03:19 HD Request # 4 - Performing multistage download. Downloading Minute data first. | 2014-03-20 15:03:19 HD Request # 4 - Download start Date-Time: 00:00:00.0 | 2014-03-20 15:03:19 CTS FIX Historical Data - Connecting to Historical data server fix-chart-sim.t4login.com:10443 | 2014-03-20 15:03:19 Resolved address fix-chart-sim.t4login.com to IP 74.201.6.229 | 2014-03-20 15:03:19 The network socket is connected. | 2014-03-20 15:03:19 Starting SSL connection on the socket. | 2014-03-20 15:03:19 SSL socket is connected. | 2014-03-20 15:03:19 CTS FIX Historical Data: Sending the Logon message. | 2014-03-20 15:03:19 CTS FIX Historical Data: Connected to Historical data server. | 2014-03-20 15:03:20 |